Home > Products > Customer Relationship Management    
Customer Relationship Management - ImagineTime Practice Management Software
Customer Relationship Management - Products Customer Relationship Management - Take a Tour Customer Relationship Management - Download Customer Relationship Management - Order Customer Relationship Management - Support Customer Relationship Management - Contact Us

Customer Relationship Management, Contact Management and Scheduling

The ImagineTime client relationship manager comes included in the time and billing, due date and contact management calendar scheduling modules. It consists of several powerful tools to stay in touch with clients and contacts, which allow you to effectively promote your products and services:
  • NEW: Single-click import of E-Mails into client records viewable within ImagineTime!
  • Generators labels in bulk or one client at a time.
  • Generate labels to assist in packaging tax returns
  • Custom letters, engagement and collection letters
  • Print envelopes, with or without return address
  • Firm logos can be included
  • Email blaster (included with the calendar module)
  • Filtered lists of clients or contacts
The custom letters, labels and envelopes can be filtered for targeted groups, such as clients with balances over ninety days, or clients that use selected services. The filters are very robust and can be combined to target special groups of client or contacts. You can also generate letters to staff and vendors.
Customer Relationship Management

Calendar Scheduling and Contact Management module:

The optional contact management and scheduling module works in tandem with the customer relationship manager and allows you to directly manage contacts, schedule client appointments and manage staff calendars. An additional feature that comes with the calendar and contact manager is the email blaster utility. This utility lets you send email blasts directly from ImagineTime and does not require any third-party email utility. The emails can be filtered for targeted groups of users, such as customers that use selected products.

The screenshot below shows the ImagineTime calendar in multi-staff view, which is great for making sure your staff is being effectively utilized and has the capacity to scroll up to thirty columns.Customer Relationship Management - Screenshot MultiStaff Calendar

more about Client Relationship Management:

The following screen shot shows the selection screen used for sending out bulk letters, envelopes and mailing labels. Select the print option at the top left, choose your filter on the right side of the screen and click "Filter List" to show the clients that meet your criteria. Leave the list blank to show all clients, or click within the list to further narrow your search.Customer Relationship Management - Screenshot1

Collection Letters and more:

The collection letter shown below was generated in ImagineTime and output using Microsoft Word. The criteria used was clients with balances aged more than 90 days. The letter is based on a template created in Microsoft Word using ImagineTime bookmarks. Our bookmarks include client address with or without contact name, tax year end, engagement, balance due information, email, client start date and many more. With this utility you can communicate easily with targeted groups on demand and print the envelopes as well (HP compatible printer required). A sample Microsoft Word template is included to assist you in getting started.

Customer Relationship Management - Screenshot 2

Click the download button below for a free trial of our Customer Relationship Management software!

Customer Relationship Management - Download Free Demo
Additional Links - Product Reviews, Products, Pricing, Tour, Download, Training, Order, Support, Contact Us, About Us, Time Billing, Legal Billing, Tax Tracking, Time Management, Due Date, Contact Management, Document Management, Credit Card Processing, Testimonials Product Reviews Products Pricing Tour Download Training Order Support Contact Us About Us Time and Billing Legal Billing Tax Tracking Time Manegement Due Date Monitoring Contact Management - CRM Document Management Contact Calendar and Scheduling Credit Card Processing Other Products Testimonials Follow Us on Twitter Become a fan on Facebook Connect with us on LinkedIn

Copyright © 2010 ImagineTime Software, Inc.